Membership and Communications Director

• Serve as the key contact for all prospective and current members.
• Implement sales, marketing, and public relations plans which align with fiscal and operational budgeted goals.
• Actively cultivate and develop new membership through key sales/marketing methods and membership referrals.
• Maintain a connection and develop key relationships with area realtors and businesses to build upon BHCC brand.
• Provide tours of all Club facilities to potential new membership.
• Represent the Club in various meetings and/or outside agencies.
• Conduct presentations with various clients or board members marketing-related membership plans and strategies.
• Process all new membership according to BHCC guidelines.

• Establish and maintain great communications with existing Club members and staff.
• Plan and execute monthly/quarterly New Member Introductions.
• Develop and maintain New Member Orientation program.
• Coordinate member communication relations, including newsletters, birthdays, anniversaries, and or sympathy announcements as needed.

• Develop a complete understanding of BHCC membership classifications, fee schedules, rules, and regulations.
• Be the point-of-contact for all existing and new member inquiries.
• Coordinates social activities and maintains a calendar of events.
• Develop and adhere to departmental budget to assure revenue goals are attained.
• Attend/Participate in staff meetings.
• Create and maintain new membership kits.
• Report approved new members to the accounting department to initiate proper set up of administration of memberships.
• Manage Club membership directory and assist members with website and mobile app inquiries.
• Work with the Club accounting department to monitor accounts receivable.
• Complete special projects as assigned by C.O.O./General Manager or the Board of Directors.
• Manages and directs the Communications Manager tasks, position requirements and performance.
• Use of the Jonas system and applicable Microsoft Office systems.

• Five to Seven + years of private club experience in membership sales
• College degree preferred.
• Excellent interpersonal and communication skills
• Strong time management skills

• College degree preferred.

Belle Haven Country Club