
Donor Center Technician I
- Chicago, IL
- Permanent
- Full-time
- Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
standards and ensure facility compliance. * Maintains high level of customer service and positive donor experience in line with companyvalues and culture. * Maintains cleanliness of work area to ensure a clean and professional environment. Stocks andmaintains an orderly work area with sufficient supplies to meet production demands. * Maintains Donor Center equipment based on Standard Operating Procedures and applicablemanufacturer instructions. * Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the qualityof plasma product. * Maintains Donor confidentiality based on company policy.
- Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
- Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
- Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
- Performs donor vitals evaluation per Standard Operations Procedure.
- Performs finger stick for Microhematocrit and Total Protein determination.
- Registers applicant donors per Standard Operating Procedures.
- Sets up and prepares all equipment and disposable supplies for venipuncture and
- Operates the automated plasmapheresis machines including response and evaluation of all
- Prompt and sterile collection and storage of plasma product and samples per Standard Operating
- Properly organize samples and product in a walk-in storage freezer per Standard Operating
- High school diploma or equivalent (GED) required.
- Three (3) months’ experience in clerical or customer service position preferred.
- Specific certification or licensing based on State requirements.
- Basic computer knowledge and skills required.
- Ability to speak, read, write (legibly and accurately), and understand English required.
- Strong customer service skills required.
- Strong organizational skills required.
- Ability to read, follow, and interpret regulations, instructions and manuals required.
- Ability to understand verbal instruction required.
- Ability to read numbers on screening equipment and perform basic mathematical calculations
- Must be able to workday and evening hours, weekends, holidays, and extended shifts on a
- Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
- Ability to sit or stand for extended periods.
- Ability to tug, lift, and pull up to thirty-five pounds.
- Ability to bend, stoop, or kneel.
- Occupational exposure to blood borne pathogens.
- Ability to view video display terminal less than 18” away from face for extended periods of
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401k retirement plan
- Paid time off
- Company paid holidays
- Personal time