Conference Services Director

Aramark

  • Armonk, NY
  • $110,000-130,000 per year
  • Permanent
  • Full-time
  • 9 days ago
Job DescriptionThe Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.Our team is fueled by a deep commitment to crafting seriously delicious food and delivering exceptional hospitality. At the core of everything we do is passion and integrity. We're a group of kind, genuine individuals who are also intelligent, creative, and driven. While we constantly strive for excellence, we never forget the importance of enjoying the journey.We're looking for great people-those who are naturally hospitable, eager to learn, committed to quality, and who share our love for food and the joy it brings to others.Position Overview:We are seeking a seasoned Conference Services Director to lead the strategic planning and flawless execution of high-profile events within the food service industry. This role is ideal for a hospitality professional with a passion for culinary excellence, luxury service, and delivering unforgettable experiences to elite clientele, including corporate executives and dignitaries.Compensation DataCOMPENSATION:The salary range for this position is $110,000 to $130,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.​BENEFITS:Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​​There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.Job ResponsibilitiesClient Relations & Experience Management
  • Serve as the primary point of contact for high-profile clients, ensuring a white-glove service experience from concept to completion.
  • Understand and anticipate client needs, customizing event experiences to reflect their brand, vision, and expectations.
  • Maintain discretion and professionalism in all client interactions.
Event Strategy & Execution
  • Lead the planning and execution of conferences and large scale dining experiences.
  • Oversee all event logistics including menu development, staffing, décor, and AV needs.
  • Ensure all events meet the highest standards of quality, safety, and brand alignment.
Team Leadership & Collaboration
  • Manage a cross-functional team of event planners, culinary staff, and service personnel.
  • Collaborate closely with culinary, operations, and marketing teams to ensure seamless execution.
  • Provide leadership, mentorship, and performance feedback to team members.
Budgeting & Vendor Management
  • Develop and manage event budgets, ensuring profitability and cost efficiency.
  • Source, negotiate, and manage contracts with premium vendors and suppliers.
  • Monitor event KPIs and implement continuous improvement strategies.
Innovation & Brand Representation
  • Stay ahead of industry trends and introduce innovative concepts to elevate the guest experience
Qualifications
  • Bachelor's degree in Hospitality, Event Management, or related field (or equivalent experience).
  • 8+ years of experience in event planning and execution, with at least 3 years in a leadership role.
  • Proven track record of managing high-end events for VIP or corporate clients.
  • Strong leadership, communication, and organizational skills.
  • Ability to manage multiple projects under pressure and tight deadlines.
  • Proficiency in event management software and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings, as needed.
Preferred Qualifications:
  • CMP (Certified Meeting Professional) or CSEP (Certified Special Events Professional) certification.
  • Multilingual abilities are a plus.
  • Background in luxury hospitality or fine dining.
  • Experience with international events or multi-day conferences.
EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Aramark