Field Service Technician

• Maintain excellence in safety ensuring that all work is performed in a safe and professional manner.
• Communicate, coordinate, and manage a complex schedule including arranging for travel and site access to highly secure environments (Military & Government facilities, sensitive banking, or other secure data centers, etc.).
• Responsible for the accurate and timely performance of on-site activities and delivery of reports on time.
• Work closely with client engineers, contractors, and other contacts to meet project requirements and ensure customer satisfaction.
• Review and interpret work instructions, installation manuals, commissioning schedules and scripts, maintenance manuals, electrical drawings and one-line diagrams in order to accurately and safely execute work.
• Coordinate with technical support and management teams to ensure timely escalation of issues.
• Maintain a learning mindset to continuously improve knowledge and abilities needed to support Powersmiths and Socomec products and services.

• Meet general duties above while under the supervision of senior technicians/mentors.
• Learn and continuously apply safety policies and procedures to ensure safe completion of all activities.
• Develop a thorough understanding of site transformer surveys, transformer measurement and verification, and energy savings calculations.
• Learn how to identify and analyze constraints and onsite transformer configurations to assist in the design, configuration, and production of replacement transformers.
• Prepare and submit site reports on a timely basis.
• Complete classroom and field training for start-up, commissioning, preventive maintenance and basic troubleshooting of PDUs and small/medium UPS systems

• Bachelor's degree in Electrical Engineering or related discipline preferred or equivalent electrical or power electronics field experience or related military experience.
• Strong understanding of, or willingness to learn and adhere to, health and safety regulations and protocols including OSHA 1910 and NFPA 70E.
• Knowledge of, or willingness to learn, electrical code, transformers, power electronics, PDU, UPS, energy storage systems (ESS), and static transfer switches (STS)
• Demonstrated ability to deliver the highest level of customer service while working independently.
• Demonstrated ability to plan travel, develop and execute complex scheduling of client site visits.
• Strong knowledge of, or willingness to learn, the energy conservation market.
• Ability to collect and synthesize information from multiple sources in order to execute a large and diverse number of projects, tasks and issues with professionalism and persistence.
• Able to effectively represent Powersmiths and effectively communicate with clients, contractors, commissioning agents, and others at varying technical levels.
• Ability to adhere to standards and ensure compliance with customers' specific requirements on each project.
• Capable of working in a fast-paced entrepreneurial environment, managing and accurately completing multiple tasks within tight deadlines and in accordance with the project deliverables and customer requirements
• Able to obtain clearance to access schools and government installations; background checks and fingerprinting are required by customers on some projects.
• Must be able to purchase airline tickets, rent vehicles, reserve lodging at own expense with full reimbursement on a monthly basis.

• Field work (in electrical rooms, mechanical rooms, data centers, etc.) and home office or office environment
• Extensive travel nation-wide; occasional international travel (Canada, Europe, Asia, etc.)
• Home based office

• Successful completion of a pre-employment drug test and background check. In addition, since this is a safety-sensitive role, ongoing or periodic drug testing and background checks may be required throughout employment in accordance with applicable federal, state, and local laws.
• Commitment to Health and Safety best practice and regulations
• Adherence to company policies
• Computer skills, including Microsoft Excel and basic TCP/IP networking
• Valid drivers license
• Valid passport for international travel

• Must be legally authorized to work in the United States without company sponsorship

• Mobility: Ability to move about in various environments, including customer sites, manufacturing facilities, and office settings. This may involve standing, walking, climbing, bending, or kneeling for extended periods.
• Stationary Work: Ability to remain in a stationary position, whether seated or standing, for prolonged periods when completing tasks such as diagnostics, repairs, or documentation.
• Manual Dexterity: Repeating motions that may include the wrists, hands, and/or fingers for tasks such as wiring, equipment assembly, and tool handling.
• Lifting and Carrying: Ability to lift, carry, or move items weighing up to 50 pounds on an occasional basis.
• Visual and Auditory Requirements: Ability to read technical documents, diagrams, and computer screens, and to communicate effectively with customers and team members.
• Travel: Regular travel to customer sites is required, which may involve driving or other modes of transportation.

• Position is salaried non-exempt.
• Socomec offers an interesting, innovative work environment, and a competitive benefits package.​
• Note that approved business expenses (travel, accommodation, etc.) are reimbursed through the company's expense reporting system

Socomec