IT Support Specialist

RadX Inc.

  • Tampa, FL
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Join RadX Inc. as a Full-Time IT Support Specialist and immerse yourself in an energetic work environment where technology meets compassionate healthcare. Located in sunny Tampa, FL, this onsite role offers you the chance to make a tangible impact on our team's performance. You'll tackle diverse challenges daily, ensuring our systems run smoothly while enhancing patient care through technology. Be part of a mission-driven company that prioritizes empathy and safety in everything we do.Collaborate with talented professionals and contribute to a culture of high performance, using your skills to drive innovation in the healthcare industry. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Take this opportunity to grow your technical expertise while working in a supportive atmosphere that values your contributions. Apply today and help us make healthcare better for everyone!about usRadX Inc. is a fast-growing radiology imaging company committed to delivering high-quality patient care through advanced imaging and operational excellence. We're looking for an experienced IT Support Specialist to help support our technology infrastructure across multiple locations. If you're passionate about IT and have at least 1 year of healthcare experience, this is the opportunity to make a real impact in a mission-driven organization.Requirements for this IT Support Specialist jobAs our IT Support Specialist, you'll be the first line of support for our clinics and corporate staff. Your core responsibilities will include:
  • EXA system support: Set up new accounts, manage permissions, and troubleshoot access pr performance issues in the EXA radiology information system
  • Vendor Liaison: Serve as the point of contact with our IT vendor, Medicus IT, to resolve issues and manage ongoing support tickets
  • On-Site Support: Respond to IT help requests across all locations, provide timely and professional support bot virtually and in-person
  • Clinic Migrations & Openings: Assist with IT setup during new clinic launches or acquisitions including hardware installation, EXA access, and network configuration
  • System Access Auditing: Regularly monitor user roles and access to ensure security compliance and functionality
  • Network & Device Maintenance: Ensure all computers, printers, scanners, and network devices are operating efficiently aand are properly inventoried
  • General IT Operations: Support all day-to-day IT functions, including troubleshooting connectivity issues, hardware/software updates, and user training
QUALIFICATIONS
  • Minimum of 1 year of IT experience in a healthcare setting required
  • Familiarity with EXA or other healthcare systems required
  • Strong knowledge of operating systems (Google Suites, Windows OS, macOS, network basics and VPNs)
  • Strong organizational and communication skills
  • Familiarity with IT infrastructure components and their configurations
  • Must be able to travel to local clinics as needed (valid driver's license is required)
  • Proven experience in software troubleshooting and providing technical support
why Join us?
  • Be apart of a mission-driven healthcare company making a difference
  • Work in a collaborative, fast-paced environment with growth opportunities
  • Participate in innovative projects and clinic expansions
  • Full benefits, PTO, and supportive leadership team
APPLY NOWIf you're an IT professional with healthcare experience looking to join a dynamic and growing team, we want to hear from you!A job offer is contingent upon a successful background check and drug screen.

RadX Inc.