National Account Manager - Houston
Clements Fluids
- Houston, TX
- Permanent
- Full-time
Develop and manage detailed strategic business plans for national accounts, ensuring alignment with sales goals, quotas, and long-term growth objectives.
- Create and present executive-level growth strategies and account roadmaps.
- Set clear revenue and performance targets based on customer insights and market trends.
- Continuously refine account plans based on results, feedback, and evolving business needs.
Own the entire sales process from lead generation to deal closure, ensuring a high standard of service and value delivery at every stage.
- Identify and pursue new executive-level sales opportunities within existing and prospective accounts.
- Manage deal flow, from discovery and proposal development through negotiation and close.
- Maintain CRM discipline and forecasting accuracy throughout the sales process.
Establish and strengthen relationships with key decision-makers to become a trusted advisor and long-term partner.
- Engage directly with executives, engineers, procurement leaders, and technical advisors.
- Conduct regular strategic check-ins to align on customer needs, business goals, and satisfaction.
- Collaborate cross-functionally to anticipate customer challenges and deliver tailored solutions.
Ensure continuity of service and value post-sale by maintaining strong, ongoing communication and support with national accounts.
- Deliver consistent after-sales engagement and technical support to reinforce loyalty.
- Act as the customer’s internal advocate, resolving issues quickly and coordinating solutions.
- Identify upsell or cross-sell opportunities based on evolving customer needs.
Contribute to the broader sales team by sharing market intelligence, strategic insights, and proven approaches to complex sales.
- Support the evolution of Clements Fluids’ Sales Best Practices playbook.
- Lead by example in CRM utilization, opportunity qualification, and account development.
- Provide field-level insights that inform product, pricing, and strategic planning.