Branch Administrative Assistant (On-Site)
CrossCountry Mortgage
- Fairfield, CT
- Permanent
- Full-time
- Manage team's and branch manager's calendar; schedule a variety of business meetings via platforms such as Teams, Zoom, and Outlook.
- Manage emails, letters, packages, phone calls and other forms of correspondence.
- Arranging travel and reservations as needed.
- Independently create well-organized, grammatically correct emails.
- Use various software applications such as spreadsheets and relational databases to keep management and teams informed on clients and deals.
- Perform administrative duties such as conducting research, updating databases/CRM, and tracking tasks for follow-up.
- Support all East Coast branches in day-to-day operations, such as opening and tracking support tickets, resolving billing, and following up on outstanding documents.
- Assist branches with onboarding and offboarding procedures.
- Various personal administration tasks, as needed.
- Complete expense reports and reconcile receipts.
- Assist colleagues whenever there is an opportunity to do so.
- Highly organized and understand the importance of confidentiality.
- High School Diploma or equivalent.
- Proficient in Microsoft Office.
- Previous banking, financial services, or mortgage experience preferred, but not required.
- Excellent communication skills.
- Willingness to cross-train in various departments.