
Lead Field Service Technician
- Cuero, TX
- Permanent
- Full-time
- Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment.
- Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development.
- Ensure USAC maintains run time of natural gas compression units per contractual agreements.
- Respond quickly and accurately to customer inquiries and communicate with ASM.
- Partner closely with the ASM to ensure a smooth and efficient Area operation.
- Maintain and safely operate company vehicle/commercial truck according to company guidelines.
- Communicate with sales team to identify new sales, customer or equipment opportunities.
- Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area.
- Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
- Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.
- Assist in supervisory duties in the absence of the ASM or as assigned by the ASM.
- Understand and follow company handbook, and all company or customer safety and environmental policies.
- Any other duties or responsibilities as assigned by supervisor.
- Technical or trade school certification, college degree or additional work experience in related field.
- At least 7 years of experience in gas compression with preference to CAT, Ariel and/or Cummins.
- CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3 and ADEM 4, Ariel Mechanics 1 and 2, Murphy panel a plus.
- Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression.
- Strong interpersonal skills with strong written and verbal skills.
- Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
- Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
- Ability to be self-managed and work independently with little or no supervision. Prior management experience is a plus.
- High degree of mechanical ability including electrical and natural gas compression.
- Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development.
- Experience reading and understanding technical manuals.
- Thorough knowledge of relevant HSE procedures and regulations.
- Experience in configuring natural gas compression equipment.
- Solid computer and communication technology skills.
- Ability and interest in further developing people and business management skills.
- Ability and flexibility to work extended hours including periodic on-call weekends.
- Applicant must have the ability to legally work in the U.S.
- Typically, an LST’s work day consists of driving a USA compression service vehicle to customer locations to perform repair and maintenance activities.
- Travel is required up to 25% of the time worked.
- Periodic lifting requirements in excess of 50 lbs.
- Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
- Exposure to extremes in temperature and weather conditions depending upon assigned location.
- Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
- Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
- There is a strong emphasis on safety while working with heavy equipment and machinery.