IT Specialist
Evansville Goodwill Industries, Inc.
- Evansville, IN
- $50,000-60,000 per year
- Permanent
- Full-time
Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives.
What You’ll Do:
Reporting to the System Administrator, the IT Specialist serves as a bridge between system administration and front-line IT support. This position assists with the management of servers, workstations, and cloud environments (Microsoft 365 and Google Workspace), oversees IT projects and new installations, administers the help desk, and supervises the IT Technician to ensure high-quality service delivery across the organization.
Job Type: Full-Time Salaried Exempt
Salary: $50,000-60,000 annually
Schedule: Monday through Friday, office hours 7:30am-4:00pm, occasional weekends and evenings for after-hours tech support
Essential Functions:
- Assist in managing servers, network infrastructure, user accounts, backup systems, and cloud platforms including Microsoft 365 and Google Workspace.
- Lead tech installations, hardware/software rollouts, and support office expansions; supervise the help desk and provide escalation support.
- Manage IT Technician, maintain accurate IT documentation and inventory, and ensure compliance with security and regulatory standards.
- Troubleshoot technical issues, maintain effective interdepartmental communication, and serve as a technical resource.
- Model Goodwill’s values, attend meetings/events, and represent the organization positively with external partners.
- Stay current with technology, recommend system improvements, and provide after-hours support as needed.
- 2+ years in IT support or junior system admin role; Microsoft 365 administration experience required; supervisory experience preferred.
- Skilled in Windows OS, servers, networking, Entra ID (Azure AD), Intune, cloud app management, and endpoint tools.
- Strong analytical, communication, and leadership skills; detail-oriented, organized, and professional. Valid driver’s license and reliable transportation for required travel; ability to pass pre-employment background and drug screenings.
Full Time Employees: For Full-Time Employees, Goodwill offers a total rewards package of: competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement.We embrace a variety of backgrounds, including individuals with previous involvement in the criminal justice system. Evansville Goodwill Industries is dedicated to offering fair employment opportunities to formerly incarcerated individuals and those with arrest or conviction records.
Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Powered by JazzHR