
Installation Technician
- Tempe, AZ
- Permanent
- Full-time
- Oversee installations
- Build rapport with customers and maintain customer satisfaction throughout the installation process
- Coordinate and complete customer walkthroughs
- Manage installers and subcontracted labor
- Maintain a professional, clean and organized job site
- Oversee worker productivity & compliance with quality standards
- Budget time, multi-task & prioritize in order to meet established goals & deadlines
- Be flexible & work effectively in a fast-paced environment
- Be decisive & work well under pressure when faced with unexpected situations or delays
- Analyze & resolve problems
- Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies
- Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies
- Provide employee coaching and development
- Management retains the discretion to add or change the duties of this position at any time
- Ability to lift 75 lbs repeatedly
- Ability to climb ladders to heights over 14 feet
- Ability to be on your feet all day
- Ability to work in temperatures ranging from 10 degrees to 100 degrees indoors and outdoors
- 3 years’ experience working in an industrial or installation environment
- Mechanical aptitude
- Read & understand blueprints, product drawings/details & building layouts
- Proper & safe operation of various hand/power tools including hammer drills, band saws, drills, reciprocating saws, impact guns, grinders, laser levels, etc.
- Be available to travel and stay at location assigned as required
- Prior construction or related project management experience is desirable
- Experience scheduling and supervising company installers is preferred
- Strong communication and organizational skills
- Experience in effectively communicating with and interacting with customers, trades, employee installation technicians and sales agents
- Ability to manage, as well as inspect the quality of the jobs performed by subcontractors and employee installation technicians and hold them accountable
- Time management skills, along with multi-tasking, prioritizing and problem-solving capabilities
- Deliver great customer service and high-quality installations
- Ability to pass a drug screen including Marijuana
- Valid driver’s license