Fitness Studio Manager | Tampa, FL
Staffing Fitness
- Tampa, FL
- $60,000-65,000 per year
- Permanent
- Full-time
- Responsible for meeting performance metrics (KPI's), monthly revenue, facilities maintenance and operation needs.
- Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)
- Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth
- Compliance and adherence to all company policies for daily studio operations
- Responsible for on-boarding all-new studio team members
- Develop and maintain a high-energy studio culture with members and team employees
- Model all studio activities & responsibilities through self-involvement
- Manage disciplinary actions with Regional Manager involving all studio employees
- Be promotionally-oriented and have the ability to direct sales through company programs.
- Capable of performing all job duties of Assistant Team Lead, Head Coach and Coaches and assist them in their roles for exceptional performance.
- Responsible for 6 month and annual staff performance reviews (in collaboration with the Director of Training and Development)
- Enforce & maintain all corporate policies, business practices, systems and processes.
- A minimum of 35 hours of work-week will be spent in-studio, front-facing clients
- Monitor retail inventory levels, and ensure staff is informed of all product information needed to support sales.
- Ensures that all front-of-house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues
- Provide and maintain the highest level of customer service always
- Utilize effective decision-making regarding customer service issues and partnering with Regional Manager when necessary.
- Promote special events for the studio on a monthly basis.
- Responsible for ensuring that the facility is clean, maintained and operationally sound always.
- Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules.
- Able to lead the fitness floor, guiding members through workout in a safe and effective manner.
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and members
- Previous management experience in the health & fitness industry strongly recommended
- Strong work ethic, integrity, and professional demeanor
- Solid verbal and written communication skills required
- Ability to multi-task and manage client and staff concerns
- Previous experience as a fitness coach or instructor, preferred
- Nationally accredited training certification or B.A. in Exercise Science or related field, preferred
- Current CPR Certification or to be obtained within three months of start date
- Excellent time management skills; must be able to manage many tasks quickly and efficiently
- Strong computer skills required with knowledge of MS office programs (Excel, Word)
- Ability to work and function in a TEAM environment
- Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio
- Health & Fitness minded people with a passion for fitness strongly preferred
- $60k-$65k base salary