Guest Experience Coordinator

Bill Harris Dealerships

  • Ashland, OH
  • $30,000 per year
  • Permanent
  • Full-time
  • 7 days ago
At Bill Harris Dealerships, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!BenefitsSalary: $30,000/ yearBonus opportunities on every appointment made (top performers can double wages with bonus component)Sliding scale with conversion to salesPotential income of $35-60K depending on performanceMedical, Dental, and Vision InsuranceEmployer Paid Life InsuranceRetirement Savings PlanPaid Time OffPaid HolidaysPaid TrainingPaid UniformsEmployee Discounts on New Vehicles, Used Vehicles, Parts, and ServicesResponsibilitiesConvert leads and current database clients into appointments for the sales teamManifest opportunities through outbound follow-up calls/emailsRespond to emails in a professional, well-spoken mannerEnsure COMPLETE customer satisfaction every timeLearn and understands all products and services offeredAttend/complete required training and department meetingsWilling to learn and grow in the positionQualificationsHigh school graduateProficient use of computer systems, specifically Customer Relation Management software used in car industry or similar fieldAbility to handle/make a high volume of calls/emails for 8 hours a day (anywhere from 100-300 points of contact expected per day)Appointment setting skillsOne year of related experience and/or training; or equivalent combination of education and experienceSales skills, great communication, and excellent customer service skills are a mustProfessional personal appearanceOrganization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the saleCurrent valid driver’s license is required for all employeesWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Bill Harris Dealerships