
Benefits Program Manager
- Dallas, TX
- Permanent
- Full-time
- Drives the strategy and oversees the administration of all employee benefit programs
- Act as the project manager for all benefit and vendor changes
- Partner with Payroll and HRIS to ensure deductions file feeds are set up correctly and according to plan documents
- Manage carrier file feeds, running reports from vendors on employee and benefit changes and reconciliations
- Ensure compliance with ERISA, HIPAA, and other relevant regulations
- Serve as primary contact for all plan vendors and third-party administrators
- Serve as an escalation point for benefits and leave related questions
- Administer the 401(k) retirement plan, including enrollment, contributions, distributions, and loan processing.
- Serve as the primary contact and vendor manager for the 401(k) plan
- Ensure compliance with all 401(k) regulations,
- Coordinate and conduct employee education sessions on 401(k) plan features and investment options
- Serve as a primary employee contact for all 401(k) questions
- Partner with Benefit Broker in evaluating plans performance, vetting new programs and making suggested enhancements to benefit plans
- Partner with Benefit Broker to negotiate benefit plan renewals and contracts
- Develop and distribute open enrollment materials, including benefit guides and communication tools
- Conduct employee meetings and presentations to explain benefit plan changes and options
- Partner with the HRIS team to manage the benefits portal for open enrollment
- Ensure updated feeds are sent to carriers
- Analyze open enrollment data and provide recommendations for plan improvements
- Evaluate vendor performance and ensure service level agreements are met
- Stay up-to-date on changes in benefits regulation, ensuring timeliness and accuracy of required filings and reporting to appropriate agencies.
- Prepare and file required benefit reports, including Form 5500.
- Distribute annual notices per federal and state regulations (SAR, Medicare, and group health plan documents.
- Work with vendors with non-discrimination testing, audits, and distribution of applicable SPD and SAR notices.
- Conduct regular audits of benefit programs to ensure accuracy and compliance.
- Bachelor's degree
- 7 years of progressive benefits experience
- 3 years managing 401(k) plans
- 3 years experience with online enrollment platforms and systems, such as SAP, WorkDay, UKG-BenAdmin
- Proficient with Microsoft Office Suite or related software
- Strong knowledge of employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k) and COBRA
- Knowledge of federal and state regulations, filings, and compliance requirements applicable to all benefit plans and programs
- Excellent written and verbal communication skills
- Excellent organizational and time management skills, attention to detail, and ability to multi-task effectively
- Excellent analytical and problem-solving skills
- Ability to maintain a high degree of confidentiality
- Proficient with or the ability to quickly learn the organization's HRIS, payroll, and similar human resource management software and practices