Patient Services Specialist II (Bilingual-Spanish) (Care Center)

Kennedy Krieger Institute

  • Baltimore, MD
  • Permanent
  • Full-time
  • 2 months ago
Overview:The Patient Services Specialist II will accurately complete patient registration/check-in and check-out. This position is responsible for diversified administrative duties and front end clinical operations activities which will include greeting patients and families; collecting patient information; completing cashiering functions; processing internal consults; disseminating after-visit summaries; communicating discharge recommendations; and assisting with scheduling patient appointments. The incumbent interacts with patients, families, clinicians, and administrative staff in a courteous and professional manner, while placing an emphasis on adhering to high standards of customer service.**Biligual in Spanish candidates preferred** Responsibilities: * Assist with the implementation of instruction in accordance with students’ Individualized Education Program (IEP) in cooperation with a supervising teacher, using effective strategies for academic and behavioral success.
  • Prepare for and participate in parent conferences and interdisciplinary team meetings.
  • Assume responsibilities during after school emergencies including but not limited to student supervision, phone communication, and written documentation.
  • Provide support and leadership for curricular and extra-curricular activities, special events, and projects that support student-life and promote a positive school experience.
  • Complete instructional-related duties as assigned by supervising teachers and administrators.
  • Provide independent instruction, supervision, and classroom management in the absence of the supervising teacher.
  • Implement behavioral protocols and assignments for students during instructional and non-instructional times.
  • Utilize instructional and non-instructional times in a professional manner in keeping with administrative guidelines.
  • Participate in and contribute to in-service training and staff meetings in a professional and collegial manner.
  • Assist with the implementation of technology in instructional design and delivery in accordance with supervising teacher’s directions
Qualifications:EDUCATION:
  • High School Diploma or GED required.
  • AA degree in human services related field, healthcare administration, business or specialized vocational training preferred.
EXPERIENCE:
  • 1 - 3 years of related experience required.
  • Front desk, secretarial/clerical, customer service experience preferred.
Benefits:Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.EOE/M/F/D/V Minimum pay range: USD $39,747.76/Yr. Maximum pay range: USD $65,065.73/Yr.

Kennedy Krieger Institute