Partner Integration Manager
Fullpath
- Burlington, VT
- $90,000-110,000 per year
- Permanent
- Full-time
- Serve as the primary point of contact for Fullpath’s third-party integration partners, ensuring accountability, issue resolution, and reliable ongoing delivery.
- Own the technical partnership lifecycle: from evaluation and onboarding through implementation planning, contract execution, and long-term maintenance and optimization of current connections.
- Coordinate integration planning and technical requirements across Product, Tech Ops, Engineering, and the partner’s teams to ensure successful data transfers and platform compatibility.
- Lead contract management for assigned vendors, including SLA negotiation, renewals, legal facilitation, and documentation.
- Conduct vendor onboarding due diligence, including compliance and risk assessments in partnership with Legal, Security, and Finance.
- Track vendor performance through defined KPIs and hold partners accountable to SLAs, technical requirements, and service consistency.
- Monitor and analyze vendor costs, validate monthly invoices, and collaborate with Finance to identify cost-saving opportunities.
- Support budget forecasting and scenario planning tied to integration partner spend and contract structure.
- Triage partner-caused escalations and act as a liaison to internal teams (e.g., onboarding, CX, tech support) to ensure rapid issue resolution.
- Identify opportunities for deeper strategic collaboration with partners, including monetization (e.g., revenue share), joint value propositions for marketing, or product expansion.
- Stay informed on industry trends, shifts in vendor capabilities, and potential new partners for strategic evaluation.
- Experience in technical account management, revenue operations, or platform partnerships.
- Background in cost optimization, vendor consolidation, or monetization of partner ecosystems.
- Exposure to compliance, InfoSec, or risk frameworks in vendor evaluations.
- Competitive compensation & comprehensive benefits—because your well-being matters
- Flexible, family-friendly environment that supports work-life balance
- Global team of innovators, collaborators, and go-getters who challenge and uplift one another
- Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
- Fast-paced startup culture with endless opportunities for learning, growth, and ownership
- A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
- 2+ years of experience in SaaS, preferably in automotive tech, data platforms, or digital marketing ecosystems.
- Demonstrated experience managing complex partner or vendor relationships, particularly those involving APIs, data sharing, or platform integrations.
- Strong project and program management skills, with the ability to coordinate technical, financial, and legal inputs across stakeholders.
- Familiarity with CRM/DMS systems such as CDK, VinSolutions, DealerSocket, Reynolds & Reynolds a major plus.
- Analytical skills to evaluate cost drivers, support financial planning, and assess operational trade-offs.
- Confidence managing contracts, SLAs, and negotiation processes with vendors.
- Proficiency in project and work management tools (e.g., Salesforce, Jira, GSuite, Slack).
- Clear communication and executive reporting skills; you know how to keep the right people aligned without creating noise.
- A detail-oriented, highly organized, self-starter mindset with comfort navigating ambiguity and change.