Customer Relations Representative - State Farm Agent Team Member
- Mercer Island, WA
- $60,000-90,000 per year
- Permanent
- Full-time
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Health insurance
I’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area—each built from the ground up. Our mission is rooted in creating genuine connections with our customers, allowing us to serve their needs with care and clarity.At our agency, we prioritize a positive, growth-oriented environment. Team members enjoy monthly dinners, paid gym memberships, health insurance, and the bonus of working in an office with a stunning view. My personal journey—from overcoming significant challenges to building a successful business—fuels my passion for helping others reach their potential. If you're ready to grow with a team that believes in community, connection, and personal development, we’d love to hear from you.ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Hayk Tadevosyan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer