Tropical Smoothie Cafe - Shift Leader (TX093)
DYNE Hospitality Group
- Abilene, TX
- Permanent
- Full-time
- Invest In People
- Understand Why
- Make Smart Decisions
- Make It Happen
- Assist in inventory training, when necessary.
- Drive brand values and standards through all training and development activities.
- Assist with the coaching, training, and development of management and crew members.
- Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
- Provide support for any new software rollouts and training.
- Ensure team member training programs are executed per TSC & DYNE standards.
- Interacts with crew members, customers, and vendors using DYNE's core values
- Delivers "Unparalleled Hospitality" to each customer that visits our cafe.
- Knowledgeable and proficient in each position within the cafe.
- Successfully completed the Cafe Basics and Certified Trainer Program.
- Ensures each station is operating to Tropical Smoothie Cafes standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
- Performs any additional tasks necessary to run the cafe.
- Excellent verbal and written communication skills
- Excellent management and supervisory skills.
- Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
- Must have strong mathematical, analytical and problem solving skills
- Must be able to read, understand and follow instructions
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe' environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
- Frequent walking, standing, bending, stooping, overhead reaching and stretching.
- Lifting no greater than 50 pounds.