Sr Learning & Development Operations Specialist

• Drive standardization and operational efficiency within the Learning organization.
• Regularly analyze LMS data to assess learner engagement and program effectiveness.
• Track and report on key performance indicators (KPIs) for L&D initiatives.
• Present findings to stakeholders in a clear, concise, and visually engaging manner.
• Establish training team’s annual calendar and major project plans. Actively assesses progress and adjusts resourcing & timelines to meet the needs of the business.
• Manage the Learning Management System and other training software that supports the objectives of the business.
• Create and maintain detailed documentation of training processes, procedures, and workflows.
• Partner with HRIS and other departments to ensure seamless integration of training systems.
• Manage training vendor partnerships.
• Conduct needs assessments to identify areas for improvement in our systems, programs, and processes.
• Continuously improve our HR Field Support processes and outreach to ensure a seamless experience for our Outfitters while maintaining compliance.
• Stay updated on industry trends and best practices in training.

• Familiar with standard concepts, practices, and procedures in learning and development.
• Able to manage multiple projects, create effective plans and execute.
• Strong analytical skills and the ability to think critically about complex systems.
• Excellent problem-solving abilities with a focus on root cause analysis.
• Ability to effectively present information and respond to questions from company leadership, Managers, vendors, and Outfitters.
• Ability to lead effective meetings and presentations to large and small groups.
• Demonstrated strong interpersonal skills.
• Strong oral and written communication skills.
• Ability to establish and maintain effective working relationships with all levels of the organization.
• Able to work with others, collaborate effectively, and build relationships.
• Navigates ambiguity and changing priorities successfully.
• Strong attention to detail, a self-starter with the ability to learn quickly.
• Able to manage projects, create effective plans and execute.

• Minimum Degree Required: Bachelor's Degree in Management, Business Administration, Human Resources, or a related field
• Experience: 5+ years of experience

• Strong Microsoft Office proficiency.
• Experience in LMS administration and process improvement, preferably Workday.

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

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