
Senior System Administrator
- Saint Louis, MO
- Permanent
- Full-time
Responsibilities
- Manages and administers complex information technology systems to ensure that system design and operation meet business needs.
- Provides guidance and experience on a project or program, serves as a team leader, and performs analysis of issues and risks.
- Provide support for implementation, troubleshooting, and maintenance of the new GEM Cutter system.
- Isolate and resolve problems involving the applications, operating system, hardware, communications, other infrastructure, or any combination as needed.
- Hand-off problem reports to appropriate leads like Amazon/C2S, NGA-ESC, etc.
- Provides systems and account administration.
- Provide support for implementation, troubleshooting, and maintenance of systems.
- Isolate and resolve problems involving the applications, operating system, hardware, communications, other infrastructure, or any combination as needed.
- Provide support for the escalation and communication of status to management and internal customers.
- Isolate and resolve hardware and software problems involving the applications, operating system, hardware, communications infrastructure, or any combination of these.
- Troubleshoot, maintain integrity, and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Integrate new technologies into new and existing systems.
- Deploy to multiple security domains, ensure software baselines are consistent across multiple environments.
- Support data staging/loading activities for test events and data migration.
- Developing metrics reporting/dashboards for O&S status.
- Tools: Kafka, OpenShift, WebSocket, Elasticsearch, Grafana, GitLab, Service +, Git Repositories, JIRA, Confluence.
- Other duties as assigned.
- Bachelor’s degree in computer science, computer engineering, systems engineering, or any related field/major, OR
- High school diploma or GED with 6+ additional years of experience
- Experience in troubleshooting, maintaining integrity, and configuring Cloud-based components along with implementing operating systems enhancements.
- Ability to create and maintain scripts required to automate system activities is required
- Security+ required
- TS/SCI clearance required
- Ability to work independently and yet be effective within a team setting
- Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
- Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
- Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
- Excellent skills in Microsoft Word, Excel, and other Office applications
- Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
- Ability to provide technical assistance and support over the phone; good phone skills,
- professional demeanor, previous customer service experience strongly desired.
- Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it