3rd Shift Bell Attendant Guest Service ($19.00-$24.00 per hour)
The Broadmoor
- Colorado Springs, CO
- $19.00-24.00 per hour
- Permanent
- Full-time
- Escort incoming Hotel guests to rooms, assists with luggage, and offers information pertaining to available services and facilities of Hotel, points of interest and other attractions.
- Inspect guest’s room to ensure furnishings are in order and supplies are adequate.
- Deliveries including faxes, boxes, letters, gifts and flowers to and from meeting and guest rooms.
- Stand post when not engaged with guest needs.
- Keep lobby and entrances free of trash, cigarette butts, etc.
- Meet and greet all forms of transportation.
- Greet guests by swinging doors.
- Transport guests about premises when regular shuttle service is not operating.
- Available for Valet Parking overnight.
- Keep consistent records of the activities taking place on the Bell Stand.
- Answer phones using proper phone etiquette and promptly.
- Deliver newspapers to guest rooms nightly.
- Transfer recycling to the appropriate bins.
- Ensure Bell closets and Bell stands are ready for the morning crew.
- Inspect Bell carts for dysfunctions and adequate presentation (including Cottages carts).
- Ensure Lobby presence when other staff is on break.
- Assisting on the closure of the Garage when low occupancy is expected.
- Off property transportation of guests when needed and authorized by an Assistant Manager.
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- Other duties as assigned
- High school diploma or General Education Degree (GED); or related experience and/or training.
- Ideal candidate will have previous experience with providing exceptional customer service
- Valid Drivers License
- Any employee driving a Broadmoor vehicle must be 18 years or older
- The employee is occasionally required to lift/pull/push up to 100 pounds with assistance.
- Enthusiastic, friendly, and energetic team member who works well with others
- Strong interpersonal communication skills
- Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts.
- Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.