Systems Administrator/Asset Manager
- Lewisville, TX
- $45,000-55,000 per year
- Permanent
- Full-time
To provide hope for students through an encouraging, innovative learning environment where they are academically successful and develop into lifetime learners.The ResponsiveEd community of schools are tuition-free, public charter schools dedicated to helping students of all ages achieve their full potential.
At ResponsiveEd, we're all about options in education. Strongly tied to the communities they serve, the mission of our schools is to provide hope for students through an encouraging, innovative environment where they are academically successful and develop into lifetime learners.At ResponsiveEd, we believe a proper education includes both personal development and academic achievement. Our goal is to educate the whole student. To this end, we:+ develop and utilize innovative methodologies and reinforce individualized learning environments
+ practice the belief that every student can learn
+ expect student ownership of the learning process
+ put the student firstJob Description:A Systems Administrator/Asset Manager works directly with the Director of Systems and other department teams to perform requirements, workflow analysis and systems evaluation for all supported applications. This role is responsible for ensuring that technology infrastructure and asset management practices support the strategic goals of iSchool Virtual Academy. The ideal candidate will play a key role in aligning IT operations with organizational priorities, while fostering a culture that reflects iSVA’s vision, values, and objectives. Attention to detail, effective time management, and a commitment to high-quality work are essential for success in this role.Qualifications:Education/Certification:High School Diploma (Bachelor's preferred)Experience
- 1+ Years experience in Application / System Administration.
- 1+ Years experience with computer networks, hardware, and software applications.
- 1+ Years experience using GSuite preferred.
- 2+ Years experience in customer support preferred.
- 1+ Years experience in technology integration initiatives
- Understands the workflow and process requirements of complex application systems.
- Excellent verbal and written communication skills.
- Excellent and creative problem-solving skills.
- Creative thinking to deliver innovative solutions.
- Strong time management and workload skills.
- Ability to maintain effective working relationships with a consistently positive attitude.
- Streamline/develop processes for various departments/individuals.
- Provide troubleshooting to end users.
- Test new developments and improvements made to software.
- Evaluate, maintain and resolve IS service desk tickets as assgined.
- Issuance of student devices.
- Maintenance of inventory for student devices.
- Requesting payment for broken student devices.
- Basic troubleshooting of student devices.
- Streamline processes for differing departments/individuals.
- All other related duties as assigned.