
Phlebotomy Supervisor
- Grand Blanc, MI
- Permanent
- Full-time
- Supervise a team of +25 phlebotomists working in a hospital setting
- Manage patient flow, wait times, and inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
- High school diploma or equivalent
- Prior experience in a leadership position preferred
- Phlebotomy certification from an accredited agency is preferred
- Previous experience as a phlebotomist is highly preferred but will consider candidates with a Medical Technology/Clinical Lab background
- Must be at least 21 years old and have a Valid Driver's License and good driving record
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test