
Home Care Scheduling Coordinator
- Livonia, MI
- Permanent
- Full-time
- Answer and triage calls from caregivers, clients and prospects
- Manage client and caregiver schedules to ensure every shift is staffed
- Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
- Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions
- Assist with all aspects of office administration
- Ability to be on-call for after business hour calls and scheduling modifications
- Willing to work in field as needed- Must have Direct Patient Hands on Care experience
- Ensure each patient is getting the unique care that they need, and we know we can deliver
- Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
- Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
- Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.