Inside Counter Sales Associate
Colony Hardware
- Madison, WI
- Permanent
- Full-time
- You will work directly with customers to ensure they order the right products and that the orders are ready on time.
- Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
- You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
- You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
- You will support operations by pulling orders and packing them as needed.
- You are looking for a career with a growing company with opportunities for growth, development, and advancement.
- You love working with customers, providing solutions and outstanding customer service.
- You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy.
- You are skilled at developing and nurturing relationships as a means to success.
- You love winning and are innately competitive.
- You refuse to compromise your integrity to make a “sale”.
- Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency.
- You stay focused, and nothing falls through the cracks on your watch.
- A minimum of two-to-three years of successful inside sales experience.
- Knowledge of the construction industry and products a plus.
- At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
- Knowledge of customer service and order processing systems.
- Competitive salary plus quarterly bonuses
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a generous company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors