Automotive Repair Service Store Manager
Midas
- Merrillville, IN
- $55,000-110,000 per year
- Permanent
- Full-time
Looking for a leader to drive customer experience, team culture, process and profitability!!!!ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
- A minimum of 5 years of retail store manager experience
- General automotive knowledge
- Excellent customer service disposition
- Great communication skills
- Ability to lead and motivate teammates
- Team building skills
- Ability to follow directions & process
- Ability to use computers and software
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
- Base pay plus Overtime
- PLUS Guaranteed commission paid bi-weekly on top of Base Hourly pay
- PLUS Monthly bonus commissions based on store performance (on top of guaranteed bi-weekly commission)
- Bi-weekly pay
- Health Insurance, Vision & Dental
- Paid Time Off (Holiday & Vacation)
- Paid Training
- 5 Day Work Week
- 401(k)
- Professional Development Reimbursement
- Product & Service Discounts