Field Service Engineer

The Pivot Group Network

  • Grand Haven, MI
  • $70,000-90,000 per year
  • Permanent
  • Full-time
  • 17 days ago
  • Apply easily
Ready to take on a challenging and rewarding opportunity in the dynamic world of custom automation?Our innovative custom automation firm, recognized for its expertise in designing, building, and integrating specialized machinery from concept to completion, is actively seeking an experienced Field Service Engineer. We pride ourselves on delivering bespoke solutions that include sophisticated robotics, advanced vision systems, intricate laser applications, and complex assembly and testing equipment. Join a team where your technical prowess will directly contribute to the successful deployment and optimal performance of mission-critical automation systems at our diverse client sites.Key Responsibilities:
  • Lead the installation, commissioning, and validation of complex custom automation systems at customer facilities.
  • Perform in-depth troubleshooting and root cause analysis of mechanical, electrical, pneumatic, and control system issues.
  • Execute scheduled preventative maintenance and emergency repairs to minimize downtime and ensure system reliability.
  • Deliver comprehensive technical training to client operators and maintenance teams, ensuring their self-sufficiency.
  • Act as a primary technical liaison between customers and internal engineering/project teams, providing expert feedback for design improvements.
  • Meticulously document all service activities, modifications, and findings in detailed reports.
  • Manage project schedules and priorities effectively while working independently in the field.
Recommended Qualifications:
  • Associate's degree or technical certification in Electrical Engineering Technology, Mechatronics, or a related discipline.
  • 3-5 years of proven experience as a Field Service Engineer or Senior Maintenance Technician in the industrial automation, special machine building, or manufacturing sector.
  • Strong proficiency in troubleshooting and programming PLCs (e.g., Rockwell Automation, Siemens, Mitsubishi) and HMIs.
  • Demonstrated ability to read and interpret complex electrical, mechanical, and pneumatic schematics, as well as control logic.
  • Solid experience with industrial robotics (e.g., Fanuc, KUKA, ABB, Universal Robots) and/or machine vision systems (e.g., Cognex, Keyence).
  • Exceptional diagnostic and problem-solving skills, with a track record of resolving complex technical issues independently.
  • Excellent communication and interpersonal skills, capable of building strong client relationships.
  • Ability and willingness to travel extensively (up to 75% or more) to customer sites across North America and potentially internationally.
Preferred Qualifications:
  • Bachelor's degree in Electrical, Mechanical, or Industrial Engineering.
  • Experience with various motion control systems (servos, VFDs) and sensor technologies.
  • Familiarity with cybersecurity best practices for industrial control systems.
  • Prior experience supporting custom-built, one-off machinery.
  • Capacity to quickly pivot between diverse technical challenges and customer environments.
Roles That Should Apply:
  • Automation Field Service Technician
  • Controls Engineer (Field Based)
  • Robotics Service Engineer
  • Industrial Automation Specialist
  • Systems Integrator (Field)
If you are a highly skilled and adaptable Field Service Engineer ready to elevate your career by ensuring the seamless operation of next-generation custom automation, we invite you to apply. This role offers the chance to drive customer satisfaction and play a vital part in the success of innovative manufacturing solutions, with ample opportunities to broaden your expertise.

The Pivot Group Network