Project Manager (Change/Delivery/Training)

City of Atlanta, GA

  • Atlanta, GA
  • Temporary
  • Full-time
  • 23 days ago
Job Category: ExecutiveJob Description:Position Description: Project Manager (Change/Delivery/Training)Office: Mayor's Office, Innovation and PerformanceReports To: Executive Director or Deputy Director of OperationsPosition Type: Full-Time Temporary with Option for Permanent Hire after One YearJob Summary/Objective:The Change, Delivery & Training Project Manager is responsible for driving strategic initiatives that enhance government operations, optimize service delivery, and facilitate employee training programs. This role focuses on managing change processes, ensuring project execution, and equipping city employees with the skills needed to adapt to evolving municipal policies, technology implementations, and community engagement strategies. The ideal candidate will have experience in government transformation, stakeholder coordination, and workforce development.Essential Duties and Responsibilities
  • Government Change Management: Lead efforts to modernize city operations, streamline processes, and improve service delivery models.
  • Project Execution & Performance Monitoring: Oversee city-wide transformation initiatives, ensuring successful implementation within budget and timeline constraints.
  • Interdepartmental Collaboration: Work closely with public officials, city agencies, and external partners to align strategies with municipal priorities.
  • Employee Training & Workforce Development: Design and deliver training programs that support government employees in adapting to new technologies, policies, and community engagement approaches.
  • Policy Implementation & Operational Improvements: Ensure city departments effectively integrate new policies, procedures, and performance standards.
  • Stakeholder Engagement & Communication: Develop clear messaging and change adoption strategies to gain support from employees, city leadership, and community stakeholders.
  • Risk Assessment & Mitigation: Identify potential challenges in municipal transformation efforts and implement solutions to reduce resistance and disruption.
  • Public Sector Innovation & Service Enhancement: Promote innovation in service delivery models, focusing on digital transformation, equity-driven initiatives, and responsive governance.
Other Duties: Perform other duties as assigned.Required Qualifications
Bachelor's degree in Public Administration, Organizational Development, Urban Planning, Human Resources, or related field. * Experience: Minimum 4-7 years in project management, change leadership, or training development within government or nonprofit organizations.Technical & Analytical Skills:Strong proficiency in project management tools (Microsoft Project, Asana, JIRA).Expertise in change management frameworks (Prosci ADKAR, Kotter's Change Model).Experience designing and delivering government training programs.Soft Skills:Leadership & stakeholder engagement skills.Ability to navigate bureaucracy while driving meaningful change.Strong problem-solving & adaptability to shifting priorities.Clear communication, public speaking, and facilitation abilities.Preferred Qualifications
  • Certification in project management (PMP, Agile) or change management (Prosci, CCMP).
  • Experience managing government transformation programs, policy implementation, or civic engagement initiatives.
  • Knowledge of public sector workforce development strategies and digital adoption best practices.
Work is primarily performed in a standard office environment.May require occasional evening and weekend work to attend meetings or events.May involve local travel to various city departments or event locations.Salary and Benefits:Competitive salary commensurate with qualifications and experience.Qualifications:Qualifications: * Education: Bachelor's degree in Data Science, Statistics, Computer Science, Information Systems, Graphic Design with a data focus, or a related quantitative field.
  • Experience: Minimum of 2 - 5 years of progressive experience in data analysis and visualization, preferably in a public sector, non-profit or related environment.
Proven experience developing interactive dashboards, newsletters, and reports using industry-standard tools (e.g., Power BI, Viso, etc.) * Technical Skills:
  • Expert proficiency in at least one leading data visualization tool (e.g., Power BI)
  • Strong proficiency in SQL for data extraction and manipulation.
  • Experience with data cleaning and transformation.
  • Familiarity with statistical software.
  • Knowledge of UX/UI principles as applied to data visualization.
  • Soft Skills:
  • Exceptional analytical and problem-solving skills with keen attention to detail.
  • Strong visual communication skills with an ability to tell stories with data.
  • Excellent interpersonal and collaborative skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to translate technical information into understandable terms for non-technical audiences.
  • Proactive, self-motivated, and able to manage multiple priorities in a fast-paced environment.
  • Commitment to public service and improving city government operations.
Preferred Qualifications: * Master's degree in a relevant field.
  • Experience with machine learning techniques.
  • Industry certifications (e.g., Google Data Analytics Professional Certificate).
Working Conditions: * Work is primarily performed in a standard office environment.
  • May require occasional evening and weekend work to attend meetings or events.
  • May involve local travel to various city departments or event locations.
Salary and Benefits: * Competitive salary commensurate with qualifications and experience.

City of Atlanta, GA