
Hearing Instrument Specialist Trainee (West Monroe, LA)
- West Monroe, LA
- $21.10-22.16 per hour
- Permanent
- Full-time
- An experienced team built around a culture of professional growth and knowledge-sharing
- We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
- We serve with passion, purpose and excellence
- Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients
- Provide the Patient Journey Experience through counseling and instruction.
- Complete requirements for state temporary license.
- Learn to conduct patient diagnostics.
- Train with licensed specialist to complete practicum hours. This may include travel to other regions to work with a variety of experienced specialists.
- Learn to conduct comprehensive hearing evaluations to identify type and degree of hearing loss
- Learn to make appropriate recommendation based on hearing test results
- Become proficient in troubling shooting, repairing and servicing all types of hearing instruments and accessories.
- Attend the Patient Journey Protocol class and observe other specialists in their practice of the Patient Journey.
- Train with a Specialist or Audiologist on difficult fittings.
- Learn the Starkey product line and programming of hearing instruments. Attendance for one week at the CFE training program in Minneapolis will be required. Travel to Starkey training events may be required.
- Learn tactics and styles of hearing aid sales and accessories.
- Coordinate training efforts through the AAH national training audiologist.
- Train and work with patients via TeleHear.
- Train with area specialists on patient care, ensuring the comfort of the patient and understanding their needs and requests.
- Learn how to use the TeleHear tools for working with patients remotely, including programs such as Skype, VSEE and GoTo Meeting and understanding of online tools to adjust and fit patients offsite.
- High school diploma is required, a 4 year degree or equivalent trade school certificate in the Hearing Industry field is preferred; Bachelor’s in Speech and Hearing Sciences/Communication Disorders ideal.
- 1+ years of sales experience preferred and/or background in medical or hearing aid industry.
- Knowledge of the hearing aid industry a plus
- Ability to organize and execute a plan
- Good problem solving, analytical abilities, verbal and written communication, organizational and interpersonal skills required
- Comfortable working with online computer systems and programs
- Public speaking experience and training
- A competitive compensation package that rewards performance
- A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
- The chance to work with Starkey Hearing Technologies; The most innovative and ground-breaking hearing device manufacturer in the industry
- Marketing and administrative support on a local and corporate level
- Professional development, training, advancement opportunities