Customer Service Representative - State Farm Agent Team Member
- Bluffton, SC
- $30,000-35,000 per year
- Permanent
- Full-time
- 4 day work week
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
At the John Mallett State Farm Agency we have immense credibility and are a trusted neighbor in the Bluffton, SC community. Servicing the communities of Bluffton, Okatie, Hardeeville, and Ridgeland, SC since the early 1980s, we have provided excellent customer service to our clients, family, and friends.Join our incredible team today to get your foot in the door in a stable, growing, and excellent career providing care and service for your fellow community members. We provide a positive work atmosphere with a four day work week as our team consists of hard working colleagues that earn and enjoy an extra day off. Many other perks including PTO, 401K, and many opportunities for advancement. Apply today!ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with John Mallett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.