Review Assistant / On-site Mailroom
Acentra Health
- Tampa, FL
- $1,650 per month
- Permanent
- Full-time
- Review patient records for completeness against submission requirements,
- Ensure
an effective review process * Attending training and scheduled meetings,
up-to-date information for case preparation * Uphold medical records confidentiality through proper use of computer passwords and secured files, adhering to HIPAA policies
- Answer calls and
- Fulfill other assigned duties to meet contract deliverables and organizational requirements
- High school diploma or GED equivalent
- 1+ years of experience in administrative or records management
- 2+ years in customer service position and be familiar with health care
- Comprehensive knowledge of office environments and business processes
- Understanding of a customer service approach tailored for medical provider stakeholders
- Familiarity with government structures and related programs is
- Ability to multitask, prioritize, and
- Experience in staff and provider training, with preferred public speaking skills
- A proactive approach to continually assess office functions and report potential issues to the Director
- Capability to track provider issues and report them appropriately.