Expert IT Business Analyst
Sunrise Systems
- Oakland, CA
- $115,000-180,000 per year
- Permanent
- Full-time
Job ID: 24-01385
Location: Oakland, CA
Duration: STRAIGHT FTE/ Client's DIRECT HIRETOP THINGS:
- CC&B knowledge
- SQL
- Communication
- Work with business organizations to guide/provide input regarding enhancement feasibility.
- Using business process knowledge, proactively look for opportunities for system enhancements.
- Evaluate and provide input to business needs and requirements.
- Prepare estimates for customer requests.
- Prepare preliminary mockups and designs.
- Analyze/assemble Functional/non-Functional requirements.
- Provide technical expertise and assistance in designing, testing and developing applications.
- Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems.
- Prepare final functional requirement and functional design document.
- Conduct walkthrough of deliverables with business and IT Stakeholders and obtain approval/signoff.
- Provide Subject Matter Expert support to developers and testers.
- Work with business to document and analyze project change controls.
- Support stabilization of deployed code
- Troubleshoot potential system issues to determine if there is a defect.
- Analyze production defects, identify business and system impacts and quantify problems.
- Contribute to defect troubleshooting and solution design.
- Assist business and technical teams with ad hoc requests.
- Provide functional expertise to clients for resolving business issues.
- Bachelors Degree in Computer Science or job-related discipline or equivalent experience
- 7 year’s experience in analyzing, designing and developing functional requirements, functional design, UX/UI design.
- Experience as Project Manager, high complexity.
- Utility industry experience, job-related
- Experience with CC&B Application
- Oracle Utility C2M certified.
- Minimum 5 years of experience with Oracle CC&B applications, and data modelling
- Working knowledge of relational databases (SQL experience)
- Working knowledge of UML
- Be able to work independently but within the framework of the team and product.
- Be able to work well within a team setting.
- Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement.
- Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio
- Excellent verbal and written communication skills
- Working knowledge of Salesforce CRM application and data model
- Experience dealing with Call Center and/or Back Office centric business.
- Understanding of database/schema architecture.
OR
Monika Ramakrishna: Monika.R@sunrisesys.com | (262)-222-8865 | URL: www.sunrisesys.com