Provider Relations Consultant - Winship
- Atlanta, GA
- Permanent
- Full-time
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
- This role is responsible for developing and executing a referral development strategy aimed at increasing referral volumes and revenue within a defined region.
- The position focuses on building and maintaining strong relationships with referring providers and facilities, both internally and externally.
- This includes strategic planning, marketing implementation, barrier resolution, and collaboration with operational teams.
- The individual will lead business-to-business outreach efforts, develop quarterly sales plans driven by data, and track performance through detailed reporting and the use of CRM tools.
- The role serves as a key liaison to enhance referral integration and provider relations across the healthcare system.
- Develops and implements a referral development plan targeting providers and facilities to positively impact revenue.
- Focuses strategically on both internal and external referral sources to increase referral volumes.
- Facilitates relationships with community and Emory physicians to improve access and referral patterns.
- Maintains existing and establishes new relationships with referring providers.
- Acts as a bridge between referring physicians and Emory Healthcare providers to improve physician relations.
- Resolves clinical or operational issues encountered by referring providers.
- Develops and executes Business-to-Business marketing and sales plans targeting referring MDs.
- Leads the strategy, planning, and execution of marketing activities to support referral growth.
- Develops and utilizes databases to track referring physician demographics, trends, and other relevant data.
- Creates quarterly sales plans and reports based on volume data from claims tools and EPIC dashboards.
- Tracks activities and results through a Physician Relationship Management (PRM) tool and generates performance reports.
- Works with operations teams to identify and remove growth barriers.
- Collaborates across the business development team to support system-wide growth efforts.
- Tracks and follows up on open issues or escalations to ensure timely resolution.
- Leads strategic initiatives that enhance referral integration across the system.
- Identifies growth goals by specialty or subspecialty to drive financial performance.
- Additional Duties as Assigned
- Travel: Travel may be required between operating units
- Work Type: Hybrid employee - splits time between working remotely and working in the office.
- Bachelor's degree in Marketing, business, healthcare, or related fields.
- 3 years minimum experience in healthcare, sales, liaison or related work
- Deep understanding of healthcare market dynamics, physician alignment models, and strategic partnerships.