NC - Meck County - IT Support Technician II

Software Technology Inc

  • Charlotte, NC
  • Permanent
  • Full-time
  • 9 hours ago
  • Apply easily
THIS IS A VACANT POSITION!This is a 6-month contract position dedicated to the County Administrator security role within PATH NC. The individual will not perform broader IT Service Desk functions outside the scope of these responsibilities.**This is an onsite position based in Charlotte, NC.**The max rate is $$$.**THIS IS A VACANT POSITION!Position SummaryThe County Administrator role is a 6-month contract position within the IT Service Desk. The individual in this role will be solely responsible for managing PATH NC county user accounts and maintaining associated data as outlined in the PATH NC Security Roles and Work Queues and PATH NC County Administrator User Account Management quick reference guides (QRGs).Key Responsibilities
  • Manage PATH NC county user accounts, including:
  • Adding and updating PATH NC security roles
  • Assigning and updating sub-roles
  • Setting up and maintaining Power BI roles
  • Assigning and updating supervisor information
  • Create and maintain the Directory of Services, ensuring community services information is accurate and up to date.
  • Update and maintain addresses and telephone numbers for District Attorney offices.
  • Manage and maintain school names, addresses, and Zones within PATH NC.
  • Serve as the primary point of contact for county leadership regarding the County Administrator security role.
  • Ensure changes and updates are entered accurately and in compliance with established reference guides.
  • Provide feedback to the Training Team on reference materials and participate in demonstrations as needed.
Qualifications
  • Experience with IT account management, security roles, or user administration strongly preferred.
  • High attention to detail and accuracy in data entry.
  • Ability to follow quick reference guides and established procedures.
  • Strong communication and organizational skills.
  • Ability to work independently in a focused role.
Training
  • Initial training will be provided through the existing QRGs.
  • Additional reference materials are in development, and ongoing feedback will help refine them.
NoteThis is a 6-month contract position dedicated to the County Administrator security role within PATH NC. The individual will not perform broader IT Service Desk functions outside the scope of these responsibilities.Required/Desired Skills
SkillRequired /DesiredAmountof Experience
Experience creating and maintaining the Directory of Services, ensuring community services information is accurate and up to date. Required 3 Years
Experience with IT account management, security roles, or user administration Required 3 Years
High attention to detail and accuracy in data entry Required 3 Years
Ability to follow quick reference guides and established procedures. Required 3 YearsQuestions
No.Question
Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2 All work must be completed on-site. Do you agree to this requirement?
Question3 Your candidate must be able to attend an in-person interview. Do you agree to this requirement?
Question4 What is your candidate's email address?
Question5 How soon can your candidate start if selected for this opportunity?
Question6 Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req?
Question7 Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes.
Question8 Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country?
Question9 Candidates submitted above the hourly Vendor Rate of $$$ may not be considered for this assignment. Do you agree to this requirement?
Question10 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement?
Question11 Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440?

Software Technology Inc