Ocean Import Agent

Expeditors

  • Hazelwood, MO
  • Permanent
  • Full-time
  • 17 days ago
Company Description“We're not in the shipping business; we're in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
Job DescriptionScope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.Major Duties and Responsibilities
  • Operations/Industry Knowledge
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence
  • Accounting
  • Accurate and Timely Billing
  • Self Development
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
Qualifications
  • Bachelor's degree preferred.
  • Effective interpersonal skills.
  • Good computer skills (Excel, Word, PowerPoint)
  • Attention to Detail
  • Fluent in English
Reporting Structure
  • Ocean Import Lead Agent, Supervisor and Manager
Additional InformationExpeditors offers excellent benefits
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.

Expeditors