Senior Technical Program Manager

Kandji

  • Miami, FL
  • Permanent
  • Full-time
  • 1 month ago
About KandjiKandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we're bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji's valuation to $850 Million.Since Kandji's Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.Kandji was also named to Forbes' Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.The OpportunityAs our first Senior TPM, you will help build the TPM function for Kandji from the ground up. You'll create systems, processes, and dashboards that accelerate velocity without introducing overhead. Your work will accelerate decision-making, streamline delivery, and amplify engineering impact.How You Will Make a Difference Day to Day:
  • Bootstrap the TPM function: Define the foundation-processes, cadences, and tooling that match Kandji's pace and culture
  • Architect scalable frameworks: Standardize cross-product planning, risk management, and roadmap alignment.
  • Drive cross-functional programs: Lead end-to-end execution of complex, technical initiatives including AI-integrated features and backend systems.
  • Hands-on data & tooling: Extract data from Datadog, Jira, GitHub, internal systems; build and manage dashboards (using Hex, Omni, Looker, Tableau, or custom scripts).
  • Technical collaboration: Engage with Engineering and Product for scoping, architecture, and technical tradeoffs with credibility. Spot blockers early and unblock progress.
  • Accelerate AI adoption: Partner with engineering and product teams to scope and deliver ML/AI-powered capabilities, including model evaluation pipelines, RAG systems, and intelligent automation.
  • Strategic program leadership: Report progress, surface risks, and inform roadmap decisions at exec-level; tie programs to OKRs and business outcomes.
  • Enable Executive decision-making: Provide crisp updates to executives, surfacing risks and program health; drive strategic prioritization across the product portfolio.
  • Bring clarity to ambiguity: Cut through noise, provide structured recommendations, and support go/no-go decisions.
We'd love to hear from you if you have:
  • 5+ years in Technical Program Management at high-growth SaaS or infrastructure-first companies.
  • Experience building tooling and dashboards from backend data sources (e.g., Jira APIs, SQL, Python).
  • Track record of balancing velocity and predictability in program delivery.
  • Proven ability to manage complex, cross-functional programs with a high degree of autonomy.
  • Strong technical fluency. You can speak technical architecture, understand tradeoffs, and collaborate effectively with engineers.
  • Hands-on experience building dashboards and tooling using backend data sources (e.g. Jira APIs, SQL, Python).
  • Exceptional communication and organizational skills. Ambiguity doesn't faze you - you simplify complexity and keep stakeholders aligned.
  • A bias for action and a pragmatic, delivery-focused mindset.
  • Required to work on-site 5x a week in our Miami office (Coral Gables).
Nice to haves, but NOT required:
  • Degree in Engineering or Computer Science.
  • Experience in hypergrowth environments (Series C-D or beyond).
  • Experience delivering ML/AI features into production or partnering closely with applied AI teams.
  • Familiarity with responsible AI practices, SOC2/GDPR compliance, or privacy-related initiatives.
Why It Matters:You're laying the foundation - you'll define how we operate as an R&D org. From day one, your work will shape how we plan, prioritize, and deliver as we scale Kandji's platform and impact.Benefits & PerksCompetitive salary100% individual and dependent medical + dental + vision coverage401(K) with a 4% company match20 days PTOFlexibility to work from anywhere for up to 30 days per yearKandji Wellness Week the first week in JulyEquity for full-time employeesLunch stipend provided Monday through FridayUp to 16 weeks of paid leave for new parentsPaid Family and Medical LeaveModern Health mental health benefits for individuals and dependentsFertility benefitsWorking Advantage employee discountsOnsite fitness centerFree parkingExciting opportunities for career growthWe are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

Kandji