Security Staff

• Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access.

• Patrols community buildings and grounds as scheduled, may be required to register at watch stations to record time of inspection.

• Examines doors, windows and gates to ensure that they are secure.

• Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.

• Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.

• Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.

• Investigates all incidents and suspicious occurrences filing incident report appropriately.

• Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.

• Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.

• Secures and unlocks areas and buildings in accordance with policy and community expectation.

• Raises, lowers and folds the flag appropriately.

• Notifies appropriate agencies in situations where their emergency response and support is necessary.

• Sounds alarm and/or calls police/fire department in case of fire or presence of unauthorized persons.

• Assists in emergency response procedures as per community policy.

• Ensures outside furniture or fixtures are secure in the event of inclement weather.

• Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; monitors adherence to safety rules and regulations.

• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.

• Escorts residents and team members to their cars after hours and as requested.

• Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information.

• Assists residents with packages such as but not limited to groceries, mail and newspapers.

• Delivers items to residents in accordance with community policy.

• Practices positive resident and guest relations; ensures that appropriate resident and guest feedback is communicated to supervisor.

• Reviews, reads, notates and initializes the Security Log to document and learn about pertinent information regarding security activities recording data such as property damage, unusual occurrences and malfunctioning of machinery or equipment.

• Reviews previous log entries, notes and memorandums.

• Participates actively in Cross Over meeting to remain informed; brief in-coming security staff and to hear updates of security and community issues.

• Conducts inventory and inspects security equipment such as radios, telephones, beepers, batteries, vehicles and keys.

• Completes appropriate forms and reports for accidents and incidents occurring during the shift.

• Schedules and provides transportation for residents in accordance with policy.

• Drives the community vehicle as necessary.

• Participates actively as a member of a team and committed to working toward team goals.

• Demonstrates in daily interactions with others, our Team Member Credo.

• Commit to serving our residents and guests through our Principles of Service.

• Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.

• Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.

• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

• Performs other duties as assigned.

• Building Customer Loyalty

• Building Trust

• Communication

• Contributing to Team Success

• Managing Work (includes Time Management)

• Planning and Organizing

• Quality Orientation

• Stress Tolerance

• Technical / Professional Knowledge

• Able to work independently

• Two (2) years job related experience preferred

• Ability to handle multiple priorities

• Possess written and verbal skills for effective communication

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

• Ability to write routine reports and correspondence

• As applicable, basic proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications

• Competent in organizational, time management skills

• Demonstrates good judgment, decision making and problem solving skills; ability to deal with issues involving several concrete variables in standardized situations

• As applicable, maintain a current federal and state/provincial driver's license such as CDL (commercial driver's license), chauffeur license and/or applicable license per state/province regulation with acceptable driving record in accordance with Federal Department of Transportation regulations, state/province and Sunrise policies

• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Sunrise Senior Living