
Database Administrator - EPIC Cache/Iris
- Littleton, CO
- $37.04-55.57 per hour
- Permanent
- Full-time
- Strong technical problem solver who can resolve issues within EPIC( Caché/Iris) database
- Ability to balance work across a diverse set of customers, projects, goals and priorities
- Ability to discuss requirements directly with customers and deliver satisfactory solutions as well as support various technical issues/tickets
- Ability to independently manage projects, communicate with leadership and resolve issues
- Ability to form strong customer and team relationships while working in a remote setting
- Work well in a team environment
- Subject Matter Expert for Caché/Iris
- Install, Configure and Maintain database environments
- Set up and configure Epic monitoring tools (Redalert, System Pulse), manage alerts and logs, set up, configure and manage administrative tools
- Monitoring of service health, management of service requests, change management
- Proactively find issues within the environment and help put processes in place to prevent problems.
- Perform routine upgrades and updates
- Test, perform and maintain business continuity procedures (Disaster recovery, backup restores)
- Configure and perform environment refreshes
- Evaluate performance metrics and troubleshoot performance issues
- Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
- High School diploma or GED.
- 3 years of relevant experience.
- Minimum of 1 year experience successfully managing Caché/Iris
- Basic understanding of Linux operating systems, shell scripts
- Bachelor's degree
- EPIC (Cache/IRIS) certification
- Experience working with multiple project teams (business, IT application and infrastructure teams)
- Passion and energy to get the job done
- Excellent written and verbal communication skills
- Experience identifying and prioritizing issues; troubleshooting complex issues
- A desire to learn new skills and work with innovative technologies
- Commitment to quality; ability to review and correct deficiencies in own work and help others in troubleshooting issues
- Medical, dental and vision coverage including coverage for eligible dependents
- 403(b) with employer matching contributions
- Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
- Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
- Employer paid short term disability and long-term disability with buy-up coverage options
- Wellness benefits
- Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
- Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
- UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.