Health Service Administrator

• Bachelor's degree in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, Nursing or related field
• Experience as healthcare, nursing home or mental health administrator, nurse manager, or in multi-specialty healthcare clinic
• Experience in correctional environment preferred
• Must have ability to effectively communicate in writing and orally with staff and institutional administration
• Must maintain current tuberculosis screening documentation and active CPR certification

• Directs, supervises, and evaluates work activities of multidisciplinary team including medical, dental, mental health, nursing, technical, clerical, and support services as relevant
• Serves as liaison to facility security administration in collaboration with the Regional Administrator, Vice President of Operations, and/or Program Manager
• Ensures that clinical practices are consistent with NCCHC/ACA medical and mental health standards
• Maintains communication and responds to inquiries and concerns between on-site staff and regional/statewide staff
• Provides written and verbal communication to staff regarding facility clinical operations through regular staff meetings. Coordinates completion of meeting minutes, review, and distribution to clinical staff
• Provides technical and administrative oversight to on-site staff, addressing and resolving problems or conflicts
• Participates in recruitment and retention of staff by conducting interviews, recommending hires, and ensuring training of staff
• Ensures completion of staff performance reviews based on defined responsibilities and staff roles
• Conducts and administers fiscal operations, including managing within defined budget, authorizing expenditures, and analyzing projected to actual financial performance of designated program
• Assists in formulation and/or communication and implementation of contract and site-specific policies and procedures
• Updates regional management on designated program's progress and issues related to contract performance, compliance, and fiscal management
• Manages changes in healthcare delivery systems or changes in contractual requirements impacting clinical program to include work restructuring, technological advancements and/or innovations, and shifts in the focus of care
• Coordinates and delegates responsibility for patient clinical program based on contractual requirements and patient movement throughout and outside of designated facility or Department of Corrections
• Serves as member of site Continuous Quality Improvement (CQl) Committee. Ensures that recommendations from CQl and performance audits are implemented and the results of the corrective actions are monitored
• Coordinates and participates in the grievance and informal complaint process ensuring complaints received through the process are reviewed and responded to in compliance with policy
• Ensures compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines including HIPAA
• Ensures that on-site staff coordinate care closely with security staff while maintaining a positive, collaborative relationship
• Maintains an ethical commitment to ensure confidentiality within the limits of a correctional environment
• Ensures that care is delivered in a nonjudgmental/nondiscriminatory manner to protect the autonomy, dignity, and rights of the patient
• Understands and complies with safety and security rules and regulations of the institution
• Other duties as assigned

Roadrunner Health Services