Pickleball Instructor
- Pittsburgh, PA
- Permanent
- Part-time
- Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
- Reports any incidents or accidents to the Fitness Director or Fitness Manager.
- Helps maintain inventory of supplies and equipment.
- Provides excellent customer service and helps monitor guest feedback through the use of In Moment surveys. Follows up on guest requests and comments.
- Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times. Helps uphold guest rule policy.
- Have a deep knowledge of the intricacies of the game.
- Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
- Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
- Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.
- Assists in the coordination of all social and competitive events including special tournaments.
- Promotes the facility and its amenities to potential members when applicable.
- Other duties as assigned
- College degree or comparable work experience
- Previous Pickleball Instructor experience preferred
- Must be an experienced, strong, successful player
- Strong team player
- Excellent customer service skills and strong work ethic
- Efficient, well organized, and able to handle a variety of duties simultaneously
- Energetic, enthusiastic and motivational
- Professional manner, discretion, and appearance
- Ability to stand for long periods
- Awareness of proper body mechanics to prevent injury
- This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
- The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
- Ability to lift 25 lbs.