Remote Travel Coordinator

• Exemplify our Core Values and Mission Statement to live out our culture.
• Foster teamwork by collaborating with and helping teammates with a positive and professional attitude.
• Surprising & delighting each client. Innovation on how we can be doing this more often and more consistently. No one falls through the cracks!
• Responding to client requests and questions as directed
• Applying payments & sending out payment reminders
• Managing flight changes & seat assignments
• Concierge-related details for clients, such as spa, touring, dinner reservations
• Corresponding with clients on preferences, assisting with arranging surprises & welcome notes; notifying hotels of client preferences no later than 1 week prior to departure
• Preparing client documents & travel tips, either electronically or hard copies – advising of what should be printed, etc. no later than 3 weeks prior to departure
• As needed, assisting with distributing information to and coordinating internal and/ or team needs
• Updating daily activity, reporting and status in cloud-based CRMs
• Set schedules and manage time effectively and efficiently
• Managing client profiles & bookings
• Serving as backup travel support/main point of contact as needed in case of emergencies (can occur outside of normal office hours)
• Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture

• Must be a driven self-starter, positive thinker, proactive, and trustworthy.
• Attributes of flexibility, creativity, self-discipline, strong organizational skills and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results.
• Strong verbal and written communication skills.
• Team player who is willing and able to “roll-up your sleeves” to complete a project.
• High degree of autonomy with the capability of working remotely

Never Ending Travels