
Manager, Business Intelligence and Analytics
- Illinois
- Permanent
- Full-time
- Drive the development and implementation of analytics & business intelligence strategy, ensuring alignment with overall business objectives and priorities.
- Provide strategic oversight for all program impacts and data needs across relevant teams and stakeholders.
- Serve as a subject matter expert in the data connected to core business processes, defining and owning the business rules that shape analytics and deliver actionable insights aligned with organizational priorities.
- Closely partner with business leads from Patient Support and Enrollment & Triage teams as a trusted business partner, delivering strategic insights that address critical business needs and drive actionable decisions.
- Lead standardization, innovation, and continuous improvement across business intelligence and data operations.
- Oversee cross-vendor teams and initiatives to deliver high-impact, actionable insights by identifying and securing effective resources, ensuring appropriate budget planning and timely execution of solutions.
- Spearhead Data Quality Management (DQM) and Quality Control (QC) initiatives, promoting rigorous standards and data reliability.
- Leverage emerging technologies like Gen AI and big data ecosystems to optimize analytics & business intelligence capabilities.
- Advanced stakeholder and business management, communicating with and influencing senior leaders and external partners.
- Execute programs to develop data literacy among APEX team members.
- BA/BS required; Master's degree in a related field preferred.
- 5+ years of experience in large-scale analytics, business intelligence, or data strategy roles, preferably in the healthcare industry.
- Analytical reasoning abilities, intellectual curiosity, strong business acumen, and creativity in problem solving.
- Demonstrates excellent strategic communication skills, collaborating across all organizational levels, and clearly and confidently articulating complex concepts to a broad client base.
- Advanced proficiency in SQL, Python, and modern data visualization tools.
- Able to manage multiple tasks/priorities simultaneously with sense of urgency.
- Identifies opportunities to improve efficiency and further integrate data to better serve business needs.
- Demonstrates strong project management and communication skills, collaborating effectively in a matrixed environment across commercial and marketing stakeholders.