Home Care Office Assistant

AdvisaCare

  • Grand Rapids, MI
  • Permanent
  • Full-time
  • 7 hours ago
Job Description:Give yourself a happier holiday season with a job you'll love!Be the backbone of exceptional home health care!Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals!We are "GROWING" fast and our top-flight care team needs your help! As a Office Assistant your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need - strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs - “YOU'RE THE ONE” we're looking for!!What you'll be doing as an Office Assistant:
  • Answer and triage calls from caregivers, clients and prospects
  • Manage client and caregiver schedules to ensure every shift is staffed
  • Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
  • Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
  • Assist with all aspects of office administration
  • Ability to be on-call for after business hour calls and scheduling modifications
  • Willing to work in field as needed- Must have Direct Patient Hands on Care experience
As an Office Assistant, here are some things you will tackle:
  • Ensure each patient is getting the unique care that they need, and we know we can deliver
  • Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
  • Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
  • Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.
About You:You are a disciplined and detailed-oriented individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and has fun doing it!.Requirements:
  • High School Graduate or GED
  • Reliable transportation
  • Valid Driver's License
  • Work in a team responsibly and independently
  • Good communication skills
  • Ability to travel within the service area
  • CPR Certified
  • Ability to pass a drug screen/clear background
Benefits:
  • 401K Retirement Plan
  • Ability to earn PTO
  • Medical Benefits Available
  • Excellent Pay / Bi-weekly paychecks
  • Employee Appreciation program
  • Rewarding Work Environment
  • High- tech Clientele
  • Advanced Skilled Training offered
  • Therapy Division
  • 24/7 staffing support

AdvisaCare