Graphic Designer Coordinator
Connexion Systems & Engineering
- Greenville, NC
- $24.00 per hour
- Contract
- Full-time
Hiring Organization: Connexion Systems & EngineeringCompensation, Benefits, and Employment Type
- Duration: 3+ month contract (possible temp to perm)
- Pay rate: $24/hr based on education and experience
- Job Location: Greenville, NC
- Schedule: M-F, standard business hours
- Job#: bh16572
This position is 3 fold: Customer Service (communicating and receiving orders), Order Entry (into tracking system and SAP) and Project Management (manage through order entry, and then support as needed through job completion).DUTIES AND RESPONSIBILITIES / ESSENTIAL FUNCTIONS
Customer Service:
- Provide excellent customer service to both internal departments and external customers - globally.
- Communicate project lead time, job status, job changes, cost/price changes, and any discrepancies.
- Enter card specs into current version of cost workbook to determine cost at requested quantities.
- Manage bid process/contracts.
- Review incoming orders for completeness and accuracy against estimate and job plan and initiates job order entry.
- Work with Sales/Customer Care to ensure accurate order entry into ERP system.
- Complete Production Specification Sheets.
- Assemble Production Job Jacket (Shop Order/DHR) with material necessary for production.
- Enter and track all pertinent information for data collection and project status.
- Create monthly KPI reports.
- Manage department Outlook inbox: timely responses, organization and data collection.
- Work closely with other Design Team members to communicate customer needs, and/or any issues to keep the department in alignment on active projects
- Attend/Present at project related meetings as needed, take notes and distribute to Design Team.
- Maintain filing system and archives, both digital and paper.
- Cross train with Designers and other departments as needed.
- Participate in Quality and process improvement initiatives as appropriate.
- Potential for travel to attend sales conferences.
Education
- Associate or Bachelor degree in Graphic Communications or similar program.
- Additional related experience may be considered in lieu of educational requirement.
- Graphic Design degree preferred.
- Experience with customer service, order entry and project management
- Excellent people skills, phone presence & professional attitude.
- Ability to work/communicate with people of various cultures.
- Excellent written and verbal communication skills.
- Excellent proofreading skills.
- Good attention to detail; accurate with numbers/information and documentation.
- Proficient in the use of Microsoft Office Suite (specifically Excel), Outlook & Teams.
- Timeline management, ability to multi-task, organize and prioritize work to meet deadlines.
- Ability to work independently or in a team environment.
- Strong math reasoning, reading, spelling and ruler skills
- Software: Quark Xpress, Adobe Creative Suite, Bartender or other barcode software
- Knowledge of Lithographic and Offset Printing (bonus: is experienced in pre-press and/or production artist work)
- Knowledge of SAP, Smartsheets, Project Management/Database software
- Experience working in a highly regulated environment (ie. Pharmaceutical, Medical Device, etc)
- Familiarity with cGMP and GDP
- Experience writing/updating SOPs and or Work Instructions
- Knowledge of Graphic fundamentals, design theory, print production and graphics programs
- Temperature controlled office and manufacturing environment with large printing and related equipment.
- Sitting, standing, walking, stooping, bending, climbing stairs and ability to lift 40 pounds.