AT&T Wireless Retail Sales Associate
Lux Acquisitions, inc.
- Queens, NY
- Permanent
- Full-time
- Proactively engage with customers in a retail setting to identify their needs and recommend suitable AT&T wireless offerings
- Conduct engaging product demonstrations and clearly explain the features and benefits of AT&T's offerings to diverse customer demographics during the sales process
- Skillfully handle customer inquiries, resolve issues, and process new activations, upgrades, and accessory sales with efficiency and a customer-centric approach
- Master AT&T's latest product launches, promotions, and service updates to ensure accurate and up-to-date information is provided to customers
- Achieve and exceed individual and team sales targets and key performance indicators (KPIs) through consistent effort and effective sales techniques
- Maintain a strong understanding of competitive landscapes and market trends to effectively position AT&T's value proposition
- Collaborate effectively with Retail Sales Associate team members and management to ensure a cohesive and positive customer experience within the retail environment
- Diligent completion of all required sales documentation, customer agreements, and operational procedures with accuracy and attention to detail
- High school diploma or equivalent; some college coursework or a degree is a plus
- Proven experience in retail sales, preferably within the telecommunications or consumer electronics industry
- Exceptional communication and interpersonal skills, with the ability to build rapport and trust with customers
- Demonstrated ability to meet and exceed sales goals in a target-driven environment
- Proficiency in using point-of-sale (POS) systems and other sales-related software
- A strong passion for technology and an eagerness to learn about new products and services
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed
- A professional and enthusiastic demeanor with a commitment to providing outstanding customer service