Retail Support Teller - Utah County
Zions Bank
- Utah County, UT
- $17.00 per hour
- Permanent
- Full-time
- Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
- Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
- Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
- Identify and maximize cross-sell opportunities through exploring needs.
- Performing other duties as assigned.
- Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
- Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
- Experience selling products and services based on customer needs preferred.
- Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
- As far north as American Fork and Lehi, as far south as Santaquin. Also covers Heber through the canyon.
- Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
- Career advancement opportunities from within / paid training opportunities.
- Competitive compensation + mileage compensation for travel.