Field Service Technician
GPAC
- Colorado Springs, CO
- $45,000-100,000 per year
- Permanent
- Full-time
- Installation of communications and support equipment in a professional manner, consistent with industry best practices and customer requirements.
- Debugging systems and networks after installation and/or updates.
- Prepare work tickets, material requests, warranty paperwork and various paperwork associated with the job.
- Perform in a leadership role with lower-level technicians when participating in team projects.
- Routine performance testing to check and adjust various system signal levels.
- Perform various activities associated with the company service vehicle, such as, but not limited to, installing test equipment, maintaining parts supply and scheduling required vehicle maintenance service.
- Verifying that safety practices are always adhered to.
- Verifying that all work performed conforms to industry guidelines, best practices, and R-56 Standards.
- Interface with the Service Manager to satisfy and resolve technically difficult service problems.
- Coordinate Wireless and Motorola resources to resolve equipment, system, and network issues.
- Communicate and meet with customer representatives to ensure quality service and response times to provide best in class customer service.
- Commitment to the mission and core values of Wireless Communications, Inc.
- Will be required to consistently meet daily, weekly, and monthly deadlines.
- Must maintain a high level of confidentiality.
- Other duties as assigned.
- High school diploma or equivalent is required; College degree is preferred.
- Related field experience is beneficial and preferred.
- CET certification or Electrical/Electronic post High School degree is preferred.
LogicMelon