Remote - Medical Receptionist

CareHarmony

  • Charlotte, NC
  • $30,160 per year
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.Shift: 11am - 7pm CSTPay: $14.50/hrDuties/Responsibilities:
  • Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
  • Routes messages and escalations to the appropriate department or team member
  • Schedules appointments, reschedules as needed.
  • Performs administrative and clerical support tasks.
Professional Experience:
  • Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
  • Preferred: Minimum of one (1) year clinical experience
  • Preferred: Active Clinical Multi-State/Compact License
Required Skills/Abilities:
  • Excellent written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Positive, uplifting personality with a natural ability to handle and deescalate escalations
  • Basic understanding of administrative and clerical procedures
  • Fundamental experience working with Microsoft Office Suite or related software
Education and Experience:
  • Associates' Degree or equivalent preferred
Work Environment:Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee’s work and communication with clients, patients, or internal team members.***Must be located in Central or Eastern Time Zones.

CareHarmony