
EXECUTIVE ADMINISTRATIVE ASSISTANT - NORTH AMERICA
- Cleveland, OH
- Permanent
- Full-time
- Must be proactive in learning the business, be aware of events critical to the business, be able to represent and carry out the mission and values of Austin Powder as a liaison to the executive team.
- Assists with management of schedules, calendar and appointments.
- Assist in meeting preparations, take notes and follow up on action items from key meetings
- Make travel and hotel arrangements, order meals, make dinner reservations, purchase event tickets, coordinate transportation needs etc., visiting employees, vendors, customers or others.
- Oversee registration, housing, travel and preparation for industry conventions.
- Maintain travel itineraries and manage expense reimbursement process to ensure accurate and timely submission.
- Partner with Finance and IT leads on strategic initiatives
- Documenting and tracking larger and most critical enterprise contracts and associated cost
- Act as project manager for efforts like Delegation of Authority and enterprise policy documentation
- Produces accurate, well crafted, and timely documents, correspondence and presentations, often under time constraints.
- Become a notary for the company
- Conduct research and information gathering on behalf of the executive and prepares presentations and internal communications
- Maintains files and contact information, in physical and electronic form, in organized manner for ease of access when required.
- Answers and screens phone calls.
- Has email access. Monitors and removes unnecessary, unsolicited emails; responds to emails as directed, keeps track of follow-up email items.
- Responsible for event planning and corporate meetings held in town or other locations.
- Greets and assists visiting colleagues, vendors or customers, as necessary and appropriate. Orders supplies, renews subscriptions, memberships, travel clubs, event tickets, etc.
- 5+ years supporting senior executives (finance/tech/startup experience a plus)
- Strong communication and organizational skills
- Proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, Zoom, AI)
- High level of professionalism and discretion
- A self-starter who thrives in dynamic environments
- A Bachelors' Degree is preferred but not required
- Expertise with Microsoft Office Outlook calendar management
- Strong proficiency and ability to demonstrate a high level of functioning in all other Microsoft Office products (Excel, Power Point, Word, etc.)
- A relationship builder
- Interactions with employees, customers, guests must be professional, friendly and positive.
- Very high standard of communication skills both written and oral for the presentation of facts and ideas.
- Written communications must be clear, concise, easy to read and comprehend.
- Presents information both clearly and concisely and regularly confirms correct interpretation of information.
- A professional that is innovative, embraces technology and challenges status quo
- Comfortable with ambiguity and change
- Demonstrates the ability to manage several projects simultaneously.
- Organizes multiple schedules, events and meetings efficiently.
- Implements the key principles of time management, priority management and personal organization.
- Continually seek ways to improve performance via development of professional skills and personal growth.
- Proactively focus on supporting executives by developing an understanding of business priorities and anticipate needs to plan ahead.
- Takes initiative to complete important tasks without being asked.
- Manage unplanned events and changes in schedules.
- Overtime may be required without advanced notice.
- A structured thinker
- A proactive problem-solver
- Reporting to CFO
- Absolute discretion in the release of information, either business or personal.
- Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality.
- 10% Travel
- Physical demands include sitting for extended periods of time while frequently typing, viewing computer screens and use of mouse/keyboard.
- Operation of office equipment to include but not limited to telephones, printers, copiers, and scanners.
- Repetitive motion of data entry, hand, finger wrist motion and dexterity.
- May include filing and handling paperwork may involve repetitive reaching, grasping, or bending.
- Light lifting and carrying of office supplies, files, or boxes (generally under 25 lbs.).
- May need to set up for meetings (moving chairs, refreshments, etc.).
- Will require walking and standing during the office hours, during events, meeting setup etc.
- Good vision for reading and screen use.
- Clear verbal communication and active listening, often over the phone or video calls.
- All other duties and responsibilities that's not included
- Beachwood, OH
- Office hours are Monday through Friday, 8am – 5pm. Currently, operating under a hybrid schedule with in-office days M-T-W-T and remote on Friday. The hybrid schedule is subject to change at any time and is not guaranteed based on the needs of the executive.