Quality Control Technician
Blue Raven Solar
- Orem, UT
- $17.00-22.00 per hour
- Permanent
- Full-time
- Make same day and immediate installation changes (layouts, interconnections, etc.)
- Identify the root cause of common issues in the field and problem solve to prevent reoccurrence
- Ensure specific field work types are completed correctly (MPUs, Roof Assessments, etc.)
- Answer phone calls quickly and professionally – with great customer service
- Make informed decisions to maximize solar potential on residential projects
- Communicate clearly with coworkers in office and in the field to ensure high quality solar installations
- Create as-built permit applications for submission in different jurisdictions
- Correctly diagnose inspection failure causes and identify needed corrections
- Efficiently coordinate between customers and field resources to schedule correction work
- Review all correction work to verify completion before requesting a reinspection
- Effectively use the available software: CRM, Excel, Site Capture, AutoCAD, Aurora
- Has at least a high school diploma or equivalent
- Experience in any CAD software
- Proficiency with Microsoft Office Suite, specifically Excel
- Self-motivated
- Communicate effectively, professionally, and kindly with coworkers and customers alike
- Multitask, manage time well, be organized, and stay busy with work-related tasks
- Be a go-getter who is willing to take on initiative/responsibility, solve issues, and create results
- Communicate well with people of varied backgrounds and ability levels
- Learn, track, and follow up on details
- Take responsibility for individual and shared tasks
- Be resilient when faced with challenges
- Successful track record of continued professional growth
- Demonstrated ability to learn new computer and technical programs quickly
- At least one year of customer service experience
- Experience in AutoCAD preferred
- 2+ years experience in the solar industry or 1+ year experience in PV design preferred
- 95%+ attendance and schedule adherence, request time off in advance, does not miss excessive work due to sick/personal days