Account Representative- Part Time

The Hicksville Bank

  • Hicksville, OH
  • Permanent
  • Part-time
  • 13 days ago
  • Apply easily
Reports To: Branch ManagerAt The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors – they're ambassadors of our brand and guardians of our community's financial well-being. As the face of our bank, you play a vital role in nurturing the relationships that define us. By providing exceptional service and personalized attention to each customer, you help us fulfill our promise of being more than just a bank – we're a trusted partner in prosperity.Responsibilities:
  • Greet customers with a warm smile and genuine enthusiasm, making them feel welcome from the moment they walk through the door.
  • Process customer transactions accurately and efficiently, ensuring a seamless banking experience every time.
  • Listen actively to customers' needs and offer personalized solutions that meet their financial goals.
  • Educate customers on our products and services, empowering them to make informed decisions about their finances.
  • Be a proactive problem-solver, addressing customer concerns with empathy and professionalism.
  • Collaborate with teammates to create a positive work environment and exceed customer service goals.
Qualifications:
  • High school diploma or equivalent; previous customer service experience preferred.
  • Excellent communication skills and a passion for helping others.
  • Detail-oriented with strong organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Basic math skills and familiarity with banking operations.
  • A genuine desire to make a difference in the lives of others.

The Hicksville Bank